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Knowledge Base

Setup guides & how-tos

Short, practical guides to connect your channels, understand sending limits, and start sending from OttaBlast without putting your accounts at risk. More articles are on the way — these are the two you need first.

Why setup matters

Deliverability is earned before your first send

Email and WhatsApp both reward senders who set things up properly and punish those who don't. A mailbox that isn't authenticated lands in spam; a WhatsApp number without a permanent token stops sending mid-campaign. These guides exist so your channels are connected correctly the first time, with the right credentials, sending limits, and consent rules in place.

Each walkthrough is written for non-technical teams. You'll find exactly where to click, which values to copy, and the common mistakes that get accounts throttled or suspended — so you can blast with confidence instead of guesswork.

Get connectedFind SMTP credentials and generate a permanent WhatsApp Cloud API token, step by step.
Stay authenticatedSet up SPF, DKIM, and DMARC, plus verified WhatsApp numbers and approved templates.
Respect the limitsUnderstand provider sending caps, warmup, and the consent rules that keep you unblocked.

More guides on segments, campaign reporting, and the simple CRM are on the way. In the meantime, the two guides above cover everything you need to connect Email Blast and WhatsApp Blast and send your first campaign safely.

Still stuck after a guide?

Log in to set things up, or contact us and we'll help you get connected.